Zipline Cancellation Policy
We understand that sometimes plans change. Please read our policy fully.
If you need to cancel your tour, you will be charged a rebooking fee to receive a gift card or to move your reservation to a different date. The rebooking fees are as follows:
7 or more days before your tour – $10 fee
6 days before your tour – $25 fee
1-5 days before your tour – $50 fee
Day of your tour – $75 fee
No shows are not eligible for rescheduling, gift card, or refund.
We reserve the right to decline any person as a tour participant if the person’s behavior, health, or mental condition impedes the operation of the tour.